Privacy Policy

1. Introduction and Scope

Resonance Macro ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our research services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website resonancemacro.com and access our research platforms.

Our services are provided exclusively to institutional investors, hedge funds, asset managers, and qualified professional clients. This policy applies to all subscribers and website visitors.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide, including:

• Full name and professional title
• Email address and phone number
• Company/organization name and address
• Registration details (username, password)
• AUM (assets under management) and investment focus
• Communications, inquiries, and support requests
• Payment and billing information
• Feedback, testimonials, and survey responses

2.2 Automatically Collected Data

When you access our platforms, we automatically collect:

• Browser type, version, and operating system
• IP address and geographic location
• Pages visited, content accessed, and time spent
• Referring websites and URLs clicked
• Download and export activities
• API usage and data requests
• Cookies and similar tracking technologies
• Device identifiers and hardware information

2.3 Research and Usage Data

As a subscriber to our research services, we track which reports you access, which markets you focus on, data queries you run, and analytical tools you utilize. This helps us improve our offerings and understand your research interests.

3. How We Use Your Information

We use collected information for:

• Providing, maintaining, and improving our research services
• Authenticating users and securing your account
• Processing subscription payments and renewals
• Sending service updates, research releases, and newsletters
• Responding to inquiries and providing customer support
• Analyzing usage patterns to enhance user experience
• Conducting research on market trends and user behavior
• Preventing fraud, abuse, and unauthorized access
• Complying with legal obligations and regulatory requirements
• Personalizing content and research recommendations

4. Data Security and Protection

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data transmissions
• Multi-factor authentication (MFA) for account access
• Regular security audits and penetration testing
• Firewalls and intrusion detection systems
• Access controls and role-based permissions
• Secure data storage with redundancy
• Employee confidentiality and access agreements

⚠️ Important: No method of transmission over the Internet is 100% secure. While we maintain appropriate security measures, we cannot guarantee absolute security of your data.

5. Intellectual Property and Research Use

Our research, analysis, data, and intellectual property are protected by copyright and proprietary rights. As a subscriber, you receive a limited license to access our research for your personal and institutional investment decision-making. You may NOT:

• Reproduce, redistribute, or republish our research
• Share login credentials or provide access to non-subscribers
• Use our data for commercial purposes beyond your firm's internal use
• Create derivative works from our analysis or datasets
• Scrape, crawl, or automate access to our platforms
• Reverse engineer or attempt to access restricted data

Unauthorized use of our proprietary research may result in legal action, including but not limited to civil damages and injunctive relief.

6. Data Sharing and Third Parties

We do not sell your personal data. However, we may share information with:

• Service Providers: Payment processors, analytics platforms, email services, and hosting providers
• Auth0: Our authentication and identity management provider
• Legal Compliance: When required by law, regulation, or court order
• Business Operations: In the event of merger, acquisition, or asset sale
• Your Consent: When you explicitly authorize sharing

All third parties are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing services to Resonance Macro.

7. Your Rights and Control

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Correct inaccurate or incomplete information
• Deletion: Request deletion of your data (subject to legal holds)
• Portability: Export your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Restrict processing of your data

To exercise these rights, contact us at privacy@resonancemacro.com

8. Data Retention

We retain your personal data for as long as necessary to:

• Maintain your active subscription
• Fulfill our contractual obligations
• Comply with legal and regulatory requirements
• Protect against fraud and abuse (7 years for financial records)

Upon request or cancellation, we will securely delete your data within 30 days, except where legal obligations require longer retention.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes via email or through our website. Continued use of our services constitutes acceptance of updated terms.

10. Contact Information

For privacy-related inquiries, requests, or concerns, please contact: